FAQ
Who do I contact with questions?
Write an email to: info@customizeyou.net
How long does it take to process my order?
Standard orders are processed within 1-2 business days. However, customized products may take up to 10 business days for processing and manufacturing.
How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. Standard shipping times are between 5-10 business days.
Where do you ship?
We ship to the USA, Canada and Australia.
We apologize if you receive a defective product from our store. We strive to deliver only the highest quality products to our customers, but sometimes errors can occur. If you receive a defective product, please reach out to our customer service team as soon as possible. We will work with you to either replace the defective product or offer a refund. Our goal is to ensure that you are completely satisfied with your purchase from our store, and we will do everything we can to make it right.
What forms of payment are accepted?
We accept the following payment methods for your convenience:
- PayPal
- Apple Pay
- Google Pay
- Visa
- MasterCard
- American Express